A GUIDE TO OUR BANKING SERVICES

*          The Rokel Bank Account is your gateway to the wide range of services designed by the Bank to look after all your financial needs.  These cover everything from buying a house to starting a business – even giving financial and investment advice.

*          So whatever you need, you can arrange everything under one roof at your branch of Rokel.

*          If you’d like more information on any of our services, just call into your branch where a Personal Banker or another member of staff will be happy to answer your questions.  Alternatively telephone the Marketing Manager on 222414.

*            Personal  Bankers:- 

            Rokel staff are trained to answer any queries you may have.  In addition, many branches have personal Bankers who sit on your side of the counter.  There is no need for an appointment, just call in.  If you need specialist advice, the personal Banker will put you in touch with the appropriate staff.

*            Automated Teller Machines:-

            With our Flashcash Card you’re always within easy reach of your money, through a network of cash dispensers in Freetown and Bo.  If you have sufficient funds in your account you can withdraw up to Le500,000 a day including weekends and public holidays.

*          High Interest Savings:-

            You’ll want your savings to earn a good rate of interest, so at Rokel we have a range of savings accounts from which to choose:

*          Rokel Instant

Gives you a high level of flexibility with instant access to your money and half yearly interest that makes your balance grow.

 

*          Rokel Save

Enables you to save a sum of Le250,000 upwards.  Then as you increase your savings, you will be rewarded with increasingly higher rates.

*            Premium Account

Is for those with a lump sum of Le1,000,000 or more who will receive attractive rates and conditions.

*          Current  Account

Faster and easier banking that’s also more flexible.  Thanks to technology, Rokel can offer you an efficient range of services and unique benefits designed to help you get the most from your bank account.

*          Instant Cash From Cheques

A real benefit at Rokel is that,  unlike some other banks, we don’t expect you to wait more than a minute to encash your cheques.  Our unique Front Office System ensures zero waiting time.

*          On Line Banking

            We’re effectively open 24 hours a day!

Using virtually any personal computer with a modem, you can view and print your account details and manage your money in all sorts of ways.

*            Customer Foreign Currency Account

Is for customers who receive and make payments in foreign currency.  We also offer attractive interest rates for daily balances of over US$100,000.00.

*            Borrowing Money

Whatever you want to borrow money for, Rokel will do its best to help.  We have a wide range of lending products.

We can offer an overdraft facility to suit your temporary borrowing needs.  Apply for it in advance and use it whenever you need more spending power.

 

Or, you can apply for a loan and spread the cost of your purchase over an extended period.  The monthly repayments remain fixed, so you’ll always know where you are.

 

In addition, you can take advantage of the Rokel Premier Loan available to any individual earning in excess of Le750,000 per month.  This will enable you purchase a car, land and / or construct a house.

*          Please Note

It’s obviously important to make sure you don’t take on more than you can afford.  We will be glad to talk to you on this before you borrow.  And, if you should run into difficulties with repayments please speak to us as early as possibly.

*          Travel Services

We can supply foreign currency and travelers cheques as well as make encashments against Visa cards.

*          Safe Custody

Trust Rokel to help protect the things you want kept safe.  Safe guarding your valuables and your financial future is another of the services available when you bank with Rokel. Remember your home isn’t always the most secure place to keep precious things which you need to access only occasionally.

*          SWIFT

Our live activation on the SWIFT Net Work guarantees improved customer service and efficiency in our international payment transactions.  SWIFT ensures that your inward and outward payments will be dealt with promptly.

*            Opening Hours

Every Branch of Rokel offers a full banking service from 9.00 a.m. to 3.00 p.m. – Monday to Friday.

*            REMEMBER

At Rokel you bank with the Bank and not the branch.  Our satellite communication system enables you to access your account and carry out all of your banking transactions at any of our branches both in Freetown and the provinces.